We found the dealership and Eric very good. Very courteous and went out of there way to satisfy us.
"All the way from Guelph"
Great job. We come all the way from Guelph because of your service.
"pleasure to deal with"
Ibrahim Naguib was a pleasure to deal with during the purchase of our new car. He was knowledgeable and sincere and we appreciated his efforts. We would absolutely recommend Mr Naguib and your dealership to friends and family.
"greated with cake"
Your team went over and above all my expectations. Picked up our new vehicle on my birthday to be greated with cake..fantastic!!!!
"everyone is always so polite"
The Gorruds team do a great job...everyone is always so polite and helpful.
many thanks & kind regards
S. & K. Sagoo
"We will be continuing having our maintenace checks done at Gorrud's"
My husband and I brought both our vehicles in for oil change and tire rotation. Jason was excellent - we took a shuttle to Troy's while waiting for our vehicles. As it was raining hard - no car wash was done and understandably so. We will be continuing having our maintenance checks done at Gorrud's Milton. Thank you.
"Thank you Gorruds Auto Group"
"My business keeps me extremely busy. When it came time for a new vehicle, I called Gorrud's based on a referral from one of my business contacts. Not only did they locate the exact vehicle at the price I wanted, but they did it all over the phone,with no deposit and no negotiation. The staff at Gorruds fully understood my needs and made the process so enjoyably, I bought another vehiclel less than 12 months late, For me, this is the only place to buy.
"Third vehicle purchased"
This is the third vehicle I have purchased from your facility and will continue to do so. The service is always great.
Keep up the good work..Go..Go..Go..Gorruds.
"Recomended to family "
The Gorruds sales team comes highly reccomended and I have and would reccomend to family and colleagues for their next vehicle purchase.
"Highly Recommend your company"
I am very impressed with Gorrud's customer service and would highly recommend your company to anyone I know who expresses an interest in purchasing a new or used vehicle.
"awesome service "
Good Morning Larry, Mallory & Jason. I would like to thank you all for the awesome service you give to customers. You sure make it reassuring to know that we're taking care of. Is it possible for you to tell me the name of the technician? I would like him to service my car from now on.Could you please let him know that i'm very grateful that he found and repaired the issue with my car. Thanks again.
"Polite & Precise"
On Feb. 9th I picked up my 2013 Ford Taurus and the quality of service I received was excellent. I must commend Jen, Dan and Ryan for the professional and courteous way in which we were treated. Every aspect of the deal was explained in detail and any questions answered in a polite and precise way. Thanks for making buying a vehicle a positive experience. We would have no problem recommending your company when considering a purchase.
Sincerely Howard & Lynette, Victoria Ave, Vineland ON.
PS It appears Dan doesn't have an email address and we appreciate it if you would pass this on to him. Thanks
"Service is always awesome"
Service is always awesome. I've been to many repair shops over the years but have never felt as comfortable as I do with Jason and Mallory. They are simply the best. Very knowledgeable only do what is required and they explain the problem in lay man's terms.
Very pleasant and easy experience. Felt confident in what I was buying, not put under pressure to make immediate decision.
"I have never been treated as well"
I went to Gorrud's because it came highly recommended. I can now see why. I had to buy a car in a hurry and was highly aware of that fact. I was also on a tight budget. Both of these needs were seen to in a courteous, professional manner.
As a mature woman, I have made my share of costly purchases, but I have never been treated as well. My kudos to all the staff.
T. Berry, B.A, B.Ed.
"I'm very grateful that he found and repaired the issue"
Good Morning Larry, Mallory & Jason. I would like to thank you all for the awesome service you give to customers. You sure make it reassuring to know that we're taking care of. Is it possible for you to tell me the name of the technician? I would like him to service my car from now on.Could you please let him know that i'm very grateful that he found and repaired the issue with my car. Thanks again.
"Recommend Gorrud to any friends"
I am impressed with Gorrud's service and personnel and confidently recommend Gorrud to any friends who are in the market for a used car.
"known you for a long time feeling"
This is the first time that I spent so much time with sales before purchasing a vehicle. All my questions were answered and Steve Sousa was very knowledgeable of the vehicle I was purchasing AND my trade-in ! I felt completely comfortable immediately upon meeting Steve and had a "known you for a long time" feeling. I certainly felt like one of the family with Steve and Mary Lynn and I will definitely recommend your company to my friends and family. Thank you !
"Gorrud's is doing a great job"
This is only the second time I have dealt with Gorrud's. The first was to hire a van for the weekend last week and was very satisfied with the service and was given a really nice van. The second time was this past week when I had my car detailed and I am wery pleased with the service I received and with the department involved. Also a few weeks ago I was at the Hyundai dealership on steeles looking at the Elantra and was very impressed by the salesperson who looked after me and explained everything about the car. His name was Patrick and I think has last name was McKeown. Gorrud's is doing a great job - keep it up.
"Gorruds is the place to trust "
Recently after an accident Gorruds towed my wifes car. She was quite upset when she called for the tow and Mallory assisted her and got her vehicle towed. My wife commented to me how well she was treated and how much better she felt after talking with Mallory. Gorruds referred us to Miltowne collision for necessary repairs and Lance also went out of his way to help us out with the insurance and arranging for Gorruds to do the mechanical end of the repair. Finally we got the vehicle back repaired cleaned and running like new. Gorruds also recently referred my vehicle to Coachworks for repairs which were done there at a very reasonable cost especially as I had received quotes well over 2x the cost I ended up paying. I purchased my vehicle from Gorruds , have never had anything but outstanding service and most importantly I trust them explicitly. The recent referrals to other businesses where the service mirrored Gorruds has further cemented my opinion that Gorruds is the place to trust your vehicle to for all your repairs.
"completely satisfied with our visit"
My wife and I are completely satisfied with our visit and purchased of our SUV at Gorrud's, we will surely recommend it tour friends.
"service is great"
Service advisor is always excellent. I have had my truck into Gorruds many, many times and everytime has been a great experience. Service manager has also been great. Overall continue what you are doing as service is great.
Every other time I have purchased a car I have been aprehensive, what a great experience to only have excitement. Thaks to all.
I was in Milton at another dealership looking at a vehicle, I liked the car, problem was the salesman didn't seem to care about my needs. Quite the opposite with Ron Silverman!, I came on to your lot, and I was looking at a couple of used vehicles, Ron came up to me and asked how I was today, with sincerity!, I was in the need of a second vehicle, I told him my price range, which wasn't much!, and he was more than helpful, most salesmen would've walked away or told me flat out, that they couldn't help me, not Ron, we went down to the As Is lot and looked around, the first vehicle he showed me, I bought! He knew what I needed because when I explained what type of vehicle I was looking for, he listened! I've recommended and will continue raving about the attention I received at Gorruds, Ron has the people skills and knowledge about vehicles, that make him a pleasure to deal with. You definitely will be hearing from me for my next vehicle,
Please pass my gratitude along to Ron!
Thank You....B. Summers
"treated very well"
"We were treated very well and didn't feel like we were being pressured into something we didn't need"
K. Rogers, Milton
"From the website I knew exactly what I want to test drive, called my sales rep and she had it all ready when I got there. Great service, Good price."
M. Bennett, Oakville
"Clean, well organized, and well established dealership."
K. Drevinkas, Georgetown
"You had the car I loved in the right colour, and I want pushed into making a decision that I didn't want."
"Excellent Salesperson- Not pushy and was patient during my test drive. Very sincere and concerned about what was best for me"
B, Sakamoto, Mississauga
Your dealership is the best. You continually provide first rate service and products. I go no where else for service on my car.
Keep up the great work.
J. C DALLISON , Georgetown
Great Job by all that was involved in the transaction.
This transaction was fast and easy. Thanks for the great service. Special thanks to Jason.
"He was so kind"
I have already recommended you to my Mom. She may want to trade in the Kia. Honestly, I had never heard of Gorruds before I made the phone call about the Yaris... and talked to Tony. He was so kind to me and made me feel so at ease. I would have never, ever given my Visa # over the phone to some stranger. But there was something about Tony. I just had that gut feeling I could trust him. I kept thinking I was taking such a big risk ...but that was never the case. You are good people.
I so love my Yaris. I talk to her like she\'s one of my cats!! I've never done that with a car before!!!
All the best to you all,
"First experience at Gorruds"
I was pleased with my first preventaive maintenance service with Gorrud's. I checked the vehicle after the service and found that they had completed everything that I could determine would be done. As an example; all exterior hinges had been properly lubricated with the correct lubricant (even the gas filler door, hood and rear hatch). Tire pressures were exactly set to the vehicle placard specification.
You would be surprised at the many times I found tire pressures grossly incorrect after specifically requesting to have the tire pressures checked during regular servicing at other establishments.
As I said, I am pleased with this first experience at Gorrud's and I will return for my next regular service.
Very satisfied with the customer service!! Very professional.....Thanks Jason!!!
RIDLEY WINDOWS & DOORS
"I will refer anyone I know"
I find your company one of the best places I have ever bought a car from. From the salesman all the way to follow up...every thing your company has said it would do you have done... Thank you..I have and will refer anyone I know who wants a car to go to you...Once again Thank you...
great deal on an as-is vehicle, thanks
Eric was most helpful A1 job
"Love you guys"
Love you guys...we will keep coming back forever
Eric did an awesome job and because he was so good to me last year when I was ready to purchase I called him.
Steve Sousa was a wonderful salesman and that is why we requested him for our next vehicle purchase. At no time did we feel any pressure from him and always received return calls when they were made. We would deal with him again for our next vehicle and have recommended him to other friends and family.
Ziggy, was most helpful and made a big difference to us when buying my car, we very felt comfortable and confident because of him. Thank you
I was extremly impressed with service that I received from GORRUD'S Auto. Everyone was very helpful.
I would recommand "GORRUD'S Auto" to everyone.
This has been our second vehicle bought through Gorruds & you have always treated us very well. What I appreciated most may be insignificant to some however I would like to thank you for dealing with myself (Darlene) in the same respectful manner as my husband was dealt with. Often dealers seem to focus on just the \'man\' assuming the vehicle is his, however ours has his name on it ,but I am the primary driver & was treated very nicely. A Big THANK YOU.
Good straightforward service with no heavy handed sales tactics. Upfront pricing,, no back and forward trying to haggle a price.
I was very impressed with the level of service that I rec'd. I went in to inquire about what was available and I left with a purchase. I was very impressed with Ziggy and he answered all my questions and found exactly what I was looking for. I have already told people at work at our morning rally's that I personally recommend Gorrud\'s to anyone in the market for a new vehicle to go in and see Ziggy.
Exceptional service and attention received from Ziggy. He knew his stuff and seemed to genuinely care about me and his company at the same time.
I was pleasantly surprised at the quality and convenience of dealing with a local retailer and look forward to continuing to have you look after my vehicle.
The Car Rewards program was a pleasant surprise, great idea. I'm all for looking after the local economy.
"couldn't be more pleased"
To be perfectly honest, I can't imagine anything else you, Mary Lynn or Andrew could have done more.We walked into Gorrud's with our tails between our legs and walked out with a car and our dignity.Where all other financial institutes failed us, including my own bank and mortgage holder - Gorrud's took us down an avenue that hadn't yet been explored.
We couldn't be more pleased with the manner in which we were treated from start to finish.
And we couldn't be more pleased with the car we are driving.
"Friendly and Efficient"
I was very pleased with my experience at the dealership All were very friendly and efficient. When questions arose they were dealt with effectively and to my liking and appreciation. Thanks
Best experience with car dealerships/service to date. Hopefully can say the same in later years.
PS., loved getting the family pic with the "new" car from Jason!! Great touch, and friendly and personal. :)
Tony was fantastic to deal with.
"Helpful and Understood"
Steve was very helpful and understood what I wanted as a customer he did not push me towards anything other than what my needs were. I felt i was delt with in a professional manner which in the end was the reason I walked away with a new car.
Ziggy was a fantastic salesman. I've never had a better experience buying a car, and yes we WILL return to buy our next vehicle.
Only one technical problem to date - OnStar does not work, and scheduling appt under 30 day warranty to get it repaired. Excellent dealership!
What I particularily enjoyed about the buying experience was that my assigned sales consultant was not overly pushy. I especially appreciated this sales technique as it allowed me to ask the questions and get the information that I needed in order to make an informaed decision. I would strongly advocate this sales technique. Nothing scares away potential buyers faster than a sales rep who appears overly eager to make a sale.
"Completly at ease"
Ron Silverman expresses himself in such a way, to make you feel completly at ease, you are in good hands, and he will solve any related problem. I would return to consider another purchase, from the same gentleman, at the same dealership.
"First experience with Gorruds"
Eric was amazing!!! He was so helpful, honest and informed. He never pressured me and when I picked up the vehicle he took so much time to go over all the features in the car. He followed up with a phone call and email. I would definitely recommend him to family and friends. He made my first experience with Gorruds and with buying a used car a positive one. Thanks Eric
Purchasing or Leasing vehicles in the past have always been personal transactions I routinely have had doubts or concerns about after the transaction was completed.
When entering into any transaction I am interested in getting a "fair" deal. Sometimes I have, but there have been more times that I am unclear that this occurred.
The transaction I recently completed at Gorrud's has left no doubt in my mind that I obtained a "fair deal" but beyond this everyone I came into contact with at Gorrud's were an absolute pleasure to deal with. They answered all my questions fully and provided excellent customer service.
I shall deal with Gorrud's again in the future and also refer people I know to them.
Thank you to Andrew and his entire team at Gorrud\'s.
Bob Rohrer - March 4,2011
"Curtesy and Excellence"
As a return customer, I am as pleased with Gorrud's this time as I was last time and I would be happy to recommend Gorrud's to anyone asking me where they should shop for a 'new-to-them' automobile.
One of the reasons I purchased my 'new- to-me' car from Gorrud's was their '30 day return policy' offered as part of the sale. As I have only owned my car for 3 driving days I feel it's too early for me to comment on the car other than to say that if the car proves to be anything but fine I have nothing to worry about.
Once again, thank you for your curtesy and excellence, in all aspects of service provided.
"What Great Service"
I have and will let everyone I know what great service you and Gorrud's have provided???I love my vehicle. I feel so safe in it and with all the snow we had it performed fantastically in the snow.
"I was amazed"
I was amazed by the quality of customer service,
Honesty of my product adviser ( Steve Souza)
And how easy it was to get the car financed with your financial department!
I was in the market for almost 2 years looking for the perfect dealer/car, and Gorruds was beyond my needs and expectations!
Really glad I found and dealed with u guys!
Thanks alot! Will definitely recommend to my family and friends!
"Gorruds was awesome"
My experience at Gorruds was awesome. I had already done some intrernet research on a vehicle, so when I came in and met with Steve showed me the exact vehicle i was interested in. He was friendly, knowledgeable and made me feel that i could trust him. We made the deal, i met with mary lyn and she was awesome too. I picked up my car and so far everything is great. i will bring all my business there.
"Very at ease"
I was very at ease and did not feel pressured in anyway by Jason, which is what I like when purchasing a car.
"Recommending your business to others."
From my initial phone call to the pick up of the vehicle and even the follow up phone call from Rick was excellent. I have purchased many vehicles over the years and this was by far the smoothest and least stress free transaction I have had.
Both my wife and I have and will be recommending your business to others.
"friendly and curteous"
Ron was a friendly and curteous salesman with whom I would definately deal with again. I told Ron this was first car and he set my mind at ease, I told him what I was looking for and he showed me what I wanted, he did not try to up sell me to something I did not want.
"friendly and knowledgeable"
Great experience. Everyone was friendly and knowledgeable. The whole purchasing process was very laid back and easy going. Thanks. You folks do a great job.
"I'll keep coming back"
Like the extended hours. Like that I'm not pressured into performing repairs that aren't necessary (upselling). Keep up the great service and I'll keep coming back to the Gorrud's family for service.
"very good experience"
I had a very good experience purchasing my Yukon at Gorruds. Tony was very helpful and easy to deal with and i will recommend Gorruds to my family and friends. Thanks
"Your management team is brilliant "
Just wanted you to pass along that we have never had a dealership service or otherwise, that has the professionalism and marketing skills of Gorrud's. We would now never even look anywhere else when we need a new vehicle or service, as long as we are in the this province. Your management team is brilliant and they are to be congratulated.
This is my 5 th purchase for myself and fam in 10 years and will contiue to deal with Eric Hopkins in the future.
"Love the vehicle"
Good to hear back from you Tony; i had an issue with the front end of the Yukon i purchased from you earlier in the month. I called the service rep. and the vehicle went in the same day I had the problem fixed which was great! Apparently they found a bad bearing on the front drivers side and repaired it the same day. So far I love the vehicle you sold me and since I've had it back I've had no other problems.
Thanks again Tony and Gorruds,
"Definately be coming back"
I would like to say that the service I received from Gorruds was bar none! From start to finish, Eric Hopkins made my purchase one of the most personable and pleasurable buying experiences I have ever received. I will most definately be coming back for my next purchase. Thank you so much to Eric, Judy, and Gorruds. Because of you, everyday has felt like a vacation from the moment I open my drivers door!
Steve Walker did a great job in finding my vehicle of choice, regular communication.
Friendly people and terrific service every step of the way. Worth the extra drive.
Jason was a really helpful salesperson. He was very friendly and knowlegable and not pushy at all. I felt like he really wanted to find a car for me that I would be happy with. He stayed in regular contact with me and immediately informed me of any updates or changes when we were looking for my car. He also paid attention to all the details. Thank you for making my experience at Gorrud\'s a pleasant one!
"Extradordinary help from Jason"
Excellent service and extradordinary help from Jason on the Customer Service Desk. He is always so cheerful and helpful - gives me alots of help and advise. When I brought my car in for a whistling sound that I was getting from the passesnger side car mirror - Jason took my eyes - inspected the situation and simply snapped backe in line my mirror which has come out of the casing. Today I had a issues with my car port charger and Jason once again inspected the situtation and diagnosed that it was probably a fuse and sure enough he was right. Car is running smooth in preparation for my trip to Montreal this weekend and Gorrud\'s has another very satisfied customer. Please recognize and pass along these comments to Jason - he is the best!
Very pleased with the service I received keep up the good work
"Quite impressed "
This is the first time I have taken my Honda vehicle in for servicing, other than to the Honda dealership, and I was quite impressed with the service, and plan to come back for the next service date. I did not require any repairs at this time, just regular servicing, but would definitely return for any problems should they arise.
My car was in for an oil change which I did not count as a repair in the survey. this service was completed satisfactorily and in very little time. I was most pleased with the service department who were able to fit me in on a short notice, as I was coming from out of town. They were friendly and courteous and I was treated very well.
"Fast and Right"
Great service! Friendly and knoledgeable staff!
Fast and right!
Comments: I would like to say special thanks to ILIR SHOSHI
for his professionalism. Every time I came to see him to choose a car for a test drive he always made time for me, even when he was very busy. Tony Iarocci did a very good job to take care of the delivery of my new car. Over all I had a very good experience. thanks again ILIR , DANNY and TONY
"A pleasure "
As always, a pleasure to deal with this trustworthy, friendly company!
"friendly and helpful "
Great, friendly and helpful services by all working at Gorruds Auto!
I always get good service and I'm happy about it. Thanks
I must thank Gorruds Auto Group again. I could not be happier with my purchase. So thank you very much!
"Easy and painless with no pressure"
It was nice to see all the pricing and financing information was listed on the car. Between that and your website it was easy to decide on the vehicles we wanted to test drive. Purchasing a vehicle at Gorruds was easy and painless with no pressure. We not only would recommend Gorruds to our family and friends but would be our first choice when thinking of purchasing another vehicle.
Service has always been a good experience for us on both vehicles.
Eric was great! Very professional and helped us make the decision.
Steve was an absolute pleasure to deal with
"Job well done"
Just a quick FREE oil change because of service I had on my Benz before I traded for my Ford!!!!! Loved my Benz, love my Ford. Thanks again Gorruds. Job well done!!!
Rick Knight was very helpful and easy to work with. We would definitely deal with him again. And on a side note, the second time I stopped in, it was Rick's day off. "The Bald Guy" (his title for himself, not mine, and am sorry, but I forget his real first name) spent well over an hour with me, knowing full well I wanted to buy off of Rick. He (bald guy) explained a ton of stuff, and even took me for a test drive, and never tried for the sale himself. I would highly recommend him to anyone.
"Above and beyond"
I fully trust larry and his staff to keep my 1993 Maxima in mint condition!! They always go above and beyond.
Very friendly, open and honest staff. Great selection of cars in inventory. Gorrud's made my car purchase enjoyable, I'll be back.
Thanks for everything Eric. You were very helpful.
" Thank you "
Above all..i'm sure,i'm one of your many satisfied customers. thank you guys
Rick Knight was so freindly and very helpful. I would return to him again if I wanted to purchase a new car.
"Very positive experience"
This was a very positive experience. As a woman buying a car, I was prepared to be brushed off, or to be treated as an airhead! This was not so at Gorruds.
I knew what I did and did not want and was shown several cars meeting the criteria, fronm which I chose the one I wanted. The whole process was handled quickly and courteously. I will buy from you again, and have already extolled the virtues of buying from Gorruds, Thanks for making a stressful experience a breeze!
"Gorruds & Tony"
Yes i would use Gorruds and Tony again
Great experience would do business again
Hey Larry, your detailing team did a great job on my car!! It looks brand new on the inside - much appreciated - thanks!
Dealt with Rick Knight and with Tony, and I found them both to be excellent to work with.
very...very...pleased with the help and service...
"Runs like a dream"
No problem Tony, and thanks to both of you as I think I got a good deal on both my vehicles. I did a lot of research and visited many dealerships and your pricing is fair. Love the new truck. Runs like a dream.
"Awesome customer service"
Both Jason and Mallory are awesome customer service representatives. Gorruds should be proud to have them! I\'m sure the technician that worked on my car was equally terriffic. I booked my appt. came in and my car was serviced very quickly. i was impressed.
Ziggy was very calm and not aggressive in trying to get me to purchase the vehicle.
This was mine and my wifes 6th vehicle purchase and the staff and service is why we keep coming back. I would definately recommend Gorruds.
"Very relaxing "
We used our free certificate for a bronze detailing. While it was being done I thoroughly enjoyed a coffee and read a newspaper from front to back and then my car was ready. Very relaxing and the car looked great.
"Feel more welcomed"
I like that the staff remember my name and make small tlk. makes me feel more welcomed.
"Like the rewards programs"
Will definately recommend the Family & Friends to contact Gorruds Group and their other Dealerships they own....I will also look forward to perhaps in 2 years...return for another purchase...and best of all...I like the rewards programs offered...and will use em all...
Good Luck & thanks again..
"Keep up the great work Jason"
Exceptional customer service received from Jason at the front desk. Very proactive, professional and courteous. I have an issue that has been identified by the mechanics - possible transmission leak - Jason called Huandai and confirmed that I have a head to toe warranty on my Sonata covering any parts for my car that need to be changed. Jason set up apt for me at Huandai and I will drop off my vehicule at Gorruds and they will take care of the rest for me. Much appreciated. You can buy a vehicule at any car dealer but it is the customer services that is the real seller. Keep up the great work Jason. My husband and I both bought our vehicules at Gorruds and we are very satisfied with our whole experience. M. Ramka
"We are 100% satisfied "
Very professional and pleasant experience. We are 100% satisfied with the servce Steve provided, very likely to refer our friends and family to him. Thank you kindly!
"Huge selection of vehicles"
This is the 4th vehicle that we've purchased from your dealership - we come back time and time again because of the great service and huge selection of vehicles.
"Complimentary car wash"
Service was good and friendly, only had an oil change done and was offered a complimentary car wash.
The service I receive at Gorruds has always been great!! Thanks Everyone!!
"Very happy with results"
Performed 'Gold level' auto detailing on my car. Very happy with the results. Have told two neighbours and my brother about the service and experience.
My wife and I found the overall experience to be very satisfactory. We have yet to experience servicing of the vehicle, I trust the results will be the same.
"The way he deals with customers"
Tony was very nice and was always trying to make sure everything about the car was satisfactory. I would definitely recommend people to go to this dealership because of the way he deals with customers.
"Marcey is awesome"
Marcey is awesome. I decided to purchase from Gorruds because of Marcey and she really worked to find me the car that was best for my situation.
"super salesperson "
Very satisfied with Rick - super salesperson with a great personality.
"you folks are awesome"
Gorrud's dealership is first rate in delivery of vehicles and service.The sales and service staff are always friendly and courteous. I have never had an issue with service on my vehicle, work is always done right the first time. As a customer this is very important to me and it is obviously very important to Gorrud's staff
Keep up the great work, you folks are awesome.
"Second time we've bought from Gorrud's"
This is the second time we've bought from Gorrud's and will definitely do so again in the future!
"pleasure to do business with"
Marcy Williamson was a pleasure to do business with, she was knowledgable in all aspects of your dealership, and made my buying experience less stressful I will definatly be purchasing my next vehicle there and will highly recommend your dealership to my friends and family. You should give that lady a big raise as I feel she us a great asset to your company.
"pleasure to bring my car here"
Always a pleasure to bring my car here, much prefer it to the Toyota dealership,
thanks to all concerned.
"painless car buying experience"
Very good buying experience, Tony is very freindly and helpful. We are very happy with the vehicle and price. Financing process was good as well, thanks Judy. All in all a painless car buying experience, tanks you tony and Judy.
Exceeded my expectations. Will recommend to friends.
I have purchased my last two cars from Gorruds Auto Group and remain a happy and loyal customer .
Regards service for my automobiles: I have been taking my cars to the same independent mechanic for about twenty years and as he has always treated me fairly and always kept my cars in good working condition I remain loyal to him too.
For car related things, other than maintenance I will continue to come to Gorruds.
Thanks for your customer attention and your great service, always given with courtesy and a smile.
"overall good experience"
Ron was a great salesman. He did not make me feel pressured into buying the car and it was an overall good experience for me.
GORRUDS PERFORMS A VERY PROFESSIONAL BUSSINIS THNX
"A great dealership"
I have always had excellent service at Gorruds. Very friendly and helpful. A great dealership.
Totally satisfied with the transaction, service and value. Didn't feel the need to try to price it down.
"my experience was a very positive one"
In terms of question # 11, I will be returning for regular maintenance when I can. I do live about an hour away so it will depend on timing issues between myself and the service department.
Overall, my experience was a very positive one with great service from both Tony and Mary-Lynn. We are bringing the vehicle into service today as there is a strange knocking grinding noise from the front driver's side which is a little concerning. However, if my experience so far is any indication of the service I can expect I am sure the service department will get done what needs to be done in a very efficient and timely manner.
In summary, I will defiinetly look to Gorrud's auto the next time I am in the market for a new vehicle and will most certainly pass on the company,Tony's name to anyone I know that is looking for a vehicle.
Very professional thnx to danny that made the transaction also jason very good pc
We left the dealership feeling confident that if there were any concerns regarding the car that they would be addressed.
"Super friendly staff"
Super friendly staff........comfortable waiting room and my car was cleaner than when I brought it in!
"Won't go anywhere else"
I was very happy with my second visit to Gorrud's I've decided that I won't go anywhere else. The customer service was amazing I wasn't getting ripped off, they were honest and that means something to me. Even though its a bit of a hike to come here, I will happily do it because they will be doing a great job that I can afford and keep me informed about everything. Thanks, for the great experience I would happily recommend you to anyone who was looking for an honest mechanic.
"Already recommended to friends, family and co-workers!"
Overall I had a fantastic experience and would like to extend a special thank you to rick knight for being so great and knowledgeable! I have already recommended to friends, family and co-workers! ... Thank you!
"Fixed Problem Promptly"
Noticed oil leaking after receiving the vehicle. Service department fixed problem promptly when taken back in.
Excellent work by competent professionals
"Glad i bought the car from you"
Hi I am very happy Gorruds Services, Glad i bought the car from you.
Thanks again Tracey O'connor Have a Merry Christmas.
I was only in for an oil change and since I live in Burlington I waited for it to be done. I couldn't believe how quickly the service was done and want to compliment your staff on their friendlyness and hard work.
"Happy New Year....service"
As always, everything went well. Happy New year
"Enjoyed fresh coffee"
We stayed in the waiting area while our car had an oil change. Enjoyed the fresh coffee, newspapers and comfy chairs. Always love getting back into a freshly washed car.
I appreciate the car wash, but it was raining that day, and I would have prefered not to wait the extra time for a wash that was not necessary.
"Pleased with service"
I was very pleased with the service I received. Thanks for your continued support.
This is the second vehicle purchased from your establishment and the service only got better.
Ron and Danny were very helpful and professional. They went above and beyond for me and even had the car ready early so we could take it for the weekend. I will be reccomending Gorruds to my family and friends. Great job!!!
Already have one referal to Jason - a great salesperson! Re-maintenance - if we are in the area "yes" but we live a bit out of town.
"Mallory is a wonderful Service Advisor"
Larry, most of the questions I answered Not Applicable due to the fact I had an oil change - no repairs were done. In the past I have had my Echo serviced at Milton Toyota, this was my 1st oil change at Gorrud's since Toyota moved down the street. I would consider having my vehicle repaired at Gorrud's if Toyota parts are available at Gorrud's should I need something in the future - you can let me know. I have to tell you Mallory is a wonderful Service Advisor, she took the time to come over, got my keys & then came back with my bill once the oil change was done - she is always very courteous to me & I think she does a wonderful job!!
"Definitely are #1"
Thanks very much and also for the xmas card. You definitely are #1 on my car-buying list.
Cheers, and all the best to you and yours. :)
Did everything as promised, excellent!!!
"Thank you Ron"
Thank you for your assistance with making our vehicle purchasing as smooth of a transaction as possible. Thank you Ron for your excellent service! The DaSilva's.
"Your staff is fantastic"
Your staff is fantastic. Very kind and informative. I will be coming back when my daughter needs her car. Thanks again.
Eric & Judy did a wonderful job with every aspect of the purchase & delivery & Todd loves the vehicle!!
Great service and sales team who know how to take care of the customer thanks to eric and steven
"SERVICE IS GREAT"
GREAT PLACE TO DEAL WITH, SERVICE IS GREAT..
Very satisfied with entire process of buying car . Love it . Thanks Gorrud's auto .
"I will be back for regular service"
Jason was excellent....best service I have ever had from an auto shop.....He was professional, friendly and above all ethical and honest. I will be back for regular service. Thank you!
"Great experiance every time."
3rd car bought from your dealership. Great experience every time...thanks R. Pickering
"Everyone is so kind and courteous"
Everyone is so kind and courteous- from Jason at the Service Desk to Larry the Shuttle Driver. And I had a nice visit with Fred in Sales- a great guy!
"Smile to my face"
I was very pleased with the condition the vehicle was brought to me. I was embarrassed to bring my vehicle in as the interior was so dirty with dog hair that I thought I would never have it all removed. To my surprise the vehicle was like new when I received it back. Not a dog hair to be found and clean I would recommend Gorruds to anyone. In fact I have started with my neighbours. I was so pleased with how clean my car arrived back it brought a smile to my face.
"Love the no haggle sticker price"
Good experience. Love the no haggle sticker price vs other dealership games.
"Another perfect transaction!"
Another perfect transaction! You have a great team and will highly recommend once again. I liked the no haggle, lowest price on the windshield, straight to the point.
"Amazed at the service"
This is the first time that I have had service done at Gorruds and I was amazed at the service - the young lady at the front desk remembered my name when I came in and everything done to my car was perfect. I just bought this car from you and I would reccomend you in a heartbeat. Thanks for all your help!
"first rate service"
The friendly and courteous staff at Gorruds is first class.
Services are performed on time, within estimates and repairs are done correctly the first time.
I recommend Gorruds to all my family and friends as the place to go for quality vehicle's and first rate service.
"definitely a 10+ rating"
Again, a fantastic positive experience. The team as always has done their best to ensure our satisfaction and deliver a quality product and smooth process.
Will continue to highly recommend Gorruds to our family and friends.
Thank you all (Andrew, Eric, Mary Lynn) - definitely a 10+ rating - and to the Sales Manager (Ilir) and team who always make us feel welcome. Not to forget Danny who took off our old plates for us.
Thank you all...again :)
"Extremely helpful throughout the entire transaction"
Steve DeSouza was great. He kept the lines of communication wide open and was extremely helpful throughout the entire transaction, from helping me pick a car within my budget, to getting the car certified, and finally picked up. I would definitely return to Gorrud's in the future for a future purchase.
"I will definitely be a repeat customer"
I was very impressed actually with the professionalism from all of the staff. I will definitely be a repeat customer and will recommend your Company to others
"first class customer service"
Jason is courteous, respectful, and informative. He is a pleasure to deal with, and provides first class customer service.
"Very professional and accommodating from start to finish"
This past weekend I met Mr. Ron Silverman.
Originally I was looking at a smaller pickup that wasn't to expensive, and did not have to be in immaculate shape because of reno's going on at our home.
After meeting Ron, he asked what my intentions were, and suggested that I have a look at an "as is" truck for considerably less money.
A conditional offer was set, and after the safety inspection, it turned out that no additional money had to be spent. What a great surprise!
I'm very pleased with how everything turned out, and was impressed by how Ron was very professional and accommodating from start to finish.